Help with installation

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SEJones
Help with installation

Could anyone help me with an installation / setup problem for the latest VES? This is my first install of the arm and VES software. The software appears to install properly but on launch of any module I get an error that it can't initialise the haptic arm. I have a Geomagic Touch. The latest OpenHaptics drivers are installed and appear to be functioning properly according to their setup software.

Do I need a different driver for VES? Is there a setting I am missing?

Thanks for your help.

Jérôme
Hi,

Hi,
I have the same problem

Do you have found the solution please ?

SEJones
Hi,

Hi,

In the end it was fixed by our university IT department reinstalling Windows 8. It still has the odd issue where the arm needs to be re-paired with the computer and restarted. It generally works now.

Ves
Sorry i just return from

Sorry i just return from vacation, but nice that you figured it out. In general it takes some skill to make the Touch work. But usually pairing and driver reinstallation seems to do the trick.

Carlos Burrows-...
Question about haptic device

I want to Know if the VES can be use with 3D Touch™ Haptic 3D Stylus

Ves
Yes it should work out of the

Yes it should work out of the box, but the Touch unfortunately drifts when drilling. And i already broke two, they are really fragile.
And the original Touch lasts for many years, in my experience.

Carlos Burrows-...
connection betwen the ves and geomagic touch

Hi, i have a problem I can not connect the VES soft to the hardware 3D touch stylus seems like the software dos not recognice the haptic device Do you have a solution for these problem

stephenking53
I use a touch 3d stylus to

I use a touch 3d stylus to drill. It drifts when drilling. Can you fix this bug?

Ves
The Stylus is simply a broken

The Stylus is simply a broken device. I tested it and i could not handle the force feedback and drifted a lot. I tried a lot of things but the build quality just sucks!
There is nothing to do about it sorry.

stephenking53
I know it is not good enough

I know it is not good enough for VES, but it is very easy to buy. I bought one on Amazon, only 200 $. I heard that this device has been discontinued, so the price was very low.
I managed to fix the drifting problem. I turned down drill force to zero and the problem has gone away. There wasn't vibration yet, but it is good enough for me. Can I add DICOM data to the software and drill on it? This will be so great! Thank you for the best simulation software ever!

DevinSense
New USB Touch device

I just installed the Excellent VES with a new Touch USB device. I am working a lot with haptics and been in the business for a while as I am official reseller to Geomgics in the Nordics. During installation of VES with the new USB Touch device I encountered some Touch USB driver integrity checks. There is a workaround to this that needs some work, or at least you need to know what and how to do it, in some cases you even need to change BIOS to prevent security checks. However there should be a new driver on its way so if you have a new Touch USB device either PM me and I can help or wait for the new driver. That said I feel the newest USB Touch seems to very stable and easy to get working (no pairing like with the older Touch), So when we have a new driver it should be very fine! Keep up with the good work with VES!

And if you need help in getting computers and total solutions from VES, you know we can help! www.devinsense.com

Ves
Cool i must admit that i only

Cool i must admit that i only tried with an very early driver.

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